When filing a claim under your Accident Medical Expense policy, please be sure to fully answer the questions on the claimant's statement, including the names, addresses and telephone number of your physicians. Attach a Medical Insurance Summary of Benefits or a bill from your provider of service that itemizes your out-of-pocket expenses and includes the provider's name and address, name of the patient, dates of treatment, diagnosis and charges for services.
Changes to your bank information must be submitted to us in writing. Please fully complete and sign the Bank Draft Authorization Form and submit it to us via email to firstname.lastname@example.org or via fax to 303-267-7599 or via US Mail to; Colorado Bankers Life Insurance Company, 2327 Englert Drive, Durham, NC 27713.
The following forms apply to the Critical Illness Insurance policy. When you have a claim to file, please complete the claimant's statement and answer all of the questions fully. Have your physician complete and sign the attending physician's statement that is appropriate to your condition. There are specific forms to use if you have had a stroke or heart attack (myocardial infarction).
Critical Illness Insurance Claimant's Statement
Attending Physician Statement for Critical Illness Insurance
Attending Physician Statement for Heart Attack (Myocardial Infarction)
Attending Physician Statement for Stroke
The following policy definition must be met to file a claim for total disability benefits on your accident only policy: During the first two years of a loss, means the inability to perform all the substantial and material duties of your regular occupation. After the first two years of a loss, it means the inability to perform the material and substantial duties of any occupation for which qualified by education, training or experience.
To be eligible to file a Disability Income claim, you must be totally disabled and unable to work for at least 30 continuous days. The policy premiums must be paid to keep your policy active, and the claim needs to be filed while you are disabled. Please be sure to fully answer the questions on the claimant's statement and have your physician complete and sign the Attending Physician's statement.
When filing a claim under your Social Security Disability for Critical Illness Insurance (Critical Condition Accelerated) policy, please be sure to fully answer the questions on the claimant's statement. If you are a resident of a community property state then your marital status and spouse's signature (if applicable) are required.
To be eligible to file a Waiver of Premium claim you must be totally and permanently disabled and completely unable to engage in any gainful occupation for at least six continuous months, and the premiums need to be paid to keep your policy in force. Additionally, the claim needs to be filed within one year after the onset of your disability and while you are still disabled.
This form is to request a duplicate policy. A duplicate policy fee of $20.00 is required if the policy has been in effect for a year or more. An Explanation of Benefits will be sent if no fee is received.
COLORADO BANKERS LIFE INSURANCE COMPANY
2327 Englert Drive
Durham, NC 27713
Mail Payments To:
26624 Network Place
Chicago, IL 60673-1266
If you need assistance with your policies or programs,
please call us at: 800.367.7814.
Colorado Bankers Life Insurance Company is open Monday through Friday 8 AM to 8 PM Eastern Time.
We observe the following holidays:
New Year’s Eve Day, New Year’s Day, Dr. Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day following Thanksgiving, Christmas Eve Day and Christmas Day.